Terms of Service

his Terms of Service (“Terms”) govern the use of the SaaS tool (“Software”) provided by Sweets Village Co., Ltd. (“Company”). By applying to use the Software, you (“Customer”) are deemed to have accepted these Terms.

1. General / Scope of Application

These Terms set forth the basic rules for use of the Software and apply between the Company and the Customer.

If the Company publishes separate provisions, supplementary terms, or rules regarding the Software (on the Software, in relation to integrations, on the Company’s website, or by email), they form part of these Terms. In case of conflict between such separate provisions and these Terms, the separate provisions prevail.

2. Definitions

In these Terms, the following terms have the meanings set forth below:

“Partner” means an entity that provides or operates an integration service.

“Customer” means a corporation, organization, or individual who enters into a usage agreement with the Company after accepting these Terms.

“Applicant” means a corporation, organization, or individual who wishes to use the Software.

“Company Website” means the website(s) operated by the Company relating to the Software (including any domain changes).

“Intellectual Property Rights” means copyrights (including moral rights), patents, utility models, trademarks, design rights, and other intellectual property rights (including rights to file for registration).

3. Application for Use

An Applicant may apply to use the Software by agreeing to these Terms and providing name, address, contact person, and other information in the method prescribed by the Company.

The Company shall evaluate the Applicant based on the Company’s criteria and, if it grants permission, notify the Applicant of approval. The Company may request documents to verify the Applicant’s information; the Applicant shall promptly comply.

Upon issuance of that notice, a Software license agreement between the Company and the Customer is deemed to have been formed in accordance with these Terms.

The Company may refuse to grant permission if any of the following apply:
 (1) any registration information is false, incorrect, or incomplete;
 (2) the Applicant has previously been suspended, had an account deleted, or is currently subject to usage restrictions;
 (3) the Applicant is determined by the Company to be an anti-social force (organized crime, extremist group, etc.) or to have relationships with them;
 (4) other reasons the Company deems the Applicant unsuitable.

The Applicant shall provide truthful and accurate registration information. The Company is not liable for any damage that arises from false or incomplete registration information.

If registration information changes, the Customer shall notify the Company within 14 days in the manner prescribed by the Company, and submit any requested documentation.

If notification fails and communications do not reach the Customer, such communications are deemed to have been delivered at their normal delivery time.

4. Fees

Use of the Software requires payment of the Company's prescribed initial fee and recurring fee (monthly or annually) (“Fees”). However, a trial period (if granted) is exempt from this.

The Customer shall pay the initial fee and usage fees to the Company or reseller by the due date. The Company may withhold delivery of download URLs or license keys until payment is confirmed.

If payment is not made by the due date, the Company may treat the Application as not having been made, and consider that no license agreement has been formed.

Regardless of the reason, the Company will not refund any payments made. The Customer agrees not to request refunds or similar demands.

If the Customer delays payment, the Customer shall pay default interest at an annual rate of 20.0%.

5. License Grant

The Company grants the Customer a non-transferable, non-exclusive right to use the Software within the scope of these Terms.

The usage right corresponds to the number of licenses applied for and approved; if the Customer wishes multiple licenses, it must apply for and pay for each license.

The Company may impose usage period limits, restrictions, or trial conditions, which the Customer shall review and agree upon prior to application.

6. Use of the Software

The Customer may use the Software in accordance with these Terms and in the manner set by the Company.

The Customer is responsible for providing and maintaining the computer hardware, software, devices, communication lines, and other infrastructure needed to use the Software.

7. Integration Services

If the Customer uses integration services provided by a Partner, the Customer shall comply with these Terms, any separate terms of the Partner, and other conditions of use.

The Company does not guarantee that such integration services will meet any particular purpose, expectations, usefulness, accuracy, or be free from defects.

8. Prohibited Conduct

The Customer shall not, whether by itself or via a third party, engage in any of the following:

Acts that violate laws, court orders, or enforceable regulatory measures.

Fraudulent or threatening acts against the Company or third parties.

Acts contrary to public order, morals, or decency.

Acts that infringe intellectual property rights, portrait rights, privacy, reputation, or other rights of the Company or third parties.

Reverse engineering, disassembly, or analysis.

Using information from the Software to create or provide a service or software that competes with or is similar to the Software.

Overloading network or systems.

Unauthorized access, alteration, or deletion of data in the Company’s infrastructure.

Impersonation of the Company, other customers, or third parties.

Acts contrary to the purpose or spirit of the Software or these Terms.

Acts that induce or facilitate any of the foregoing acts.

Other acts the Company deems inappropriate.

9. Measures in Case of Breach

If the Customer breaches or is likely to breach these Terms, the Company may, at its discretion, revoke or limit the license, require cessation of use, or take other necessary measures.

Even after such measures, the Customer remains liable for all obligations and liabilities (including damages) under the license agreement.

The Company is not liable for any damages to the Customer resulting from such measures and may retain and use the Customer’s information even after termination.

10. Modification, Addition, Suspension, or Discontinuation of the Software

The Company may, in its discretion, change, suspend, or discontinue the Software, updates, or related services. The Company will notify the Customer in a manner it deems appropriate, except in emergencies when no notice may be given.

11. Intellectual Property

All intellectual property rights in the Software belong to the Company or its licensors. No license under these Terms constitutes a transfer of such rights.

Without the Company’s consent, the Customer must not adapt, edit, transform, allow third parties to use, or publicize the Company’s information or Software (including reverse engineering).

Trademarks, logos, and service marks displayed in the Software remain the property of the Company, and their use is not permitted unless license is explicitly granted.

12. Output Documents, Reports, etc.

Intellectual property rights in reports or documents generated by the Customer using the Software remain with the Customer or the relevant right holder.

The Company makes no guarantee that Customer-uploaded data will not be lost, destroyed, or altered. The Customer is responsible for data management and backups.

13. Collection, Analysis, and Use of Customer Information

The handling of registration information, device information, and other Customer data is governed by the Privacy Policy, which the Customer agrees to.

The Company may use such data at its discretion for purposes such as operation, improvement, and statistical analysis in anonymized form.

If the Customer uses integration services, the Company may provide Customer data to Partners to the extent necessary, with Customer consent.

The Company may provide statistical data to Partners or third parties; the Customer consents.

14. Confidentiality

“Confidential Information” means all technical, commercial, financial, organizational or other information disclosed by the Company (in writing, orally, or media) in relation to the Software, except:
 (1) information the Customer already possessed prior to disclosure;
 (2) information that becomes public through no fault of the Customer;
 (3) information lawfully obtained from third parties;
 (4) information independently developed without reference to the Confidential Information.

The Customer shall not use Confidential Information for any purpose other than the permitted use of the Software, nor disclose or leak it without prior written consent.

Where disclosure is required by law or court order, the Customer may disclose it but must promptly notify the Company.

If the Customer reproduces Confidential Information, it must first obtain written consent and manage the copies under the same confidentiality obligations.

Upon request, the Customer shall return or destroy the Confidential Information and its copies without delay.

15. Indemnification

The Customer shall indemnify the Company for all claims, losses, liabilities, costs (including attorneys’ fees and internal costs) arising from the Customer’s breach of these Terms.

If a third party makes a claim against the Company based on the Customer’s use of the Software, the Customer shall indemnify the Company for amounts the Company pays plus associated costs.

Except as required by applicable law (including consumer protection law), the Company shall have no liability to the Customer; if liability arises, it is limited to direct and normally foreseeable damages.

16. Disclaimers & Limitation of Liability

The Company makes no warranty that the Software is suitable for any specific purpose, will be error-free, accurate, complete, safe, or interoperable with applicable laws or regulations.

The Company makes no guarantee about the legality, fitness, or noninfringement of any outputs or data, or compliance with third-party terms.

The Company does not guarantee compatibility with all devices or that updates will fix all defects.

The Customer understands and accepts that changes in configuration, external environment, or third-party integrations may limit features.

The Customer shall promptly notify the Company of any dispute or claim with third parties arising from the Software, and bear all responsibility and costs; the Company shall not be involved.

17. Amendment of Terms

The Company may at any time amend or supplement these Terms if (i) the amendment is beneficial to Customers in general, or (ii) is reasonably necessary and appropriate relative to the original purpose of the agreement.

The Company shall notify the Customer at least 7 days before the effective date via the methods set in Article 18. If the Customer uses the Software after such effective date or fails to terminate within a specified period, the Customer is deemed to have accepted the amendments.

18. Notices & Communications

Notices (e.g. changes to Terms) shall be given via posting on the Company Website, email, push notification, or other methods deemed appropriate by the Company.

When Software updates or new versions are provided, the Company shall notify the Customer in accordance with the preceding paragraph, though it is not obligated to provide updates.

Inquiries or notices from the Customer must be submitted via the contact form on the Company Website or other methods designated by the Company.

The Company may send the Customer promotional or advertising emails to the registered address.

19. Assignment

The Customer may not assign or transfer its position or rights or obligations under this license agreement without prior written consent of the Company (including by merger or corporate reorganization).

If the Company transfers its business concerning the Software, the Company may transfer Customer contracts, rights, obligations, and registered information to the successor; the Customer is deemed to consent to such transfer.

20. Severability

If any provision or part thereof of these Terms is held invalid or unenforceable under applicable law, the remainder of the Terms shall remain in full force. The invalid provision shall be amended or replaced to the extent necessary to reflect its original intent under applicable law.

21. Exclusion of Anti-Social Forces

The Company and the Customer mutually represent and warrant that neither themselves nor any of their officers or employees (within five years of termination) are anti-social forces, and agree not to become so in the future.

If this representation is breached, either party may terminate the agreement immediately without notice or liability.

22. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to conflict-of-law rules.

If the Customer is a business entity (corporation, etc.), the parties agree that the Tokyo District Court shall have exclusive jurisdiction for the first instance.

If the Customer is a consumer (individual) and the court clause is invalid under applicable mandatory law in the Customer’s jurisdiction, then the relevant court in the Customer’s place of residence may have jurisdiction.

23. Resolution by Consultation

Matters not specified in these Terms or doubts about interpretation shall be resolved through good-faith consultation between the parties.

If consultation is requested, the parties shall agree in writing or by electronic record to hold such consultation.

Effective Date: Oct 13, 2025